Learn2Serve - Responsible Alcohol Server Training

Learn2Serve - Responsible Alcohol Server Training ...

Course Demo

Enrollment & Training

The "Learn2Serve" course is focused on the issues surrounding responsible practices in selling and serving alcoholic beverages. This course is approximately 4 hours in length including a final certification quiz. Upon completion of the entire course and passing the final quiz, you will receive your Seller/Server Certification. The cost of this course ranges between $25 and $45 depending on the state where you are employed.

The course is divided into seven lessons:

1. Introduction to Alcohol Service:
	Topics include:
	•	Alcohol use in the United States	•	Responsibility as a server
	•	Liability

2. How Alcohol Affects the Body:
	•	The passage of alcohol through the body	•	Absorption rate
	•	Alcohol’s effects on the brain and behavior	•	Other factors in intoxication
	•	Blood Alcohol Concentration (BAC)	•	Alcohol and other drug Interactions

3. Preventing Intoxication:
	•	Keeping an eye on customers	•	Measuring alcohol in drinks
	•	Obvious behavioral cues	•	Knowing when to cut someone off
	•	Customers that hide intoxication	•	The Weakest Drink: A Challenge of Real World Skills

4. How To Refuse Service/Intervention Techniques:
	•	Tips for slowing down	•	Refusing service
	•	The Weakest Drink: A Challenge of Real World Skills

5. Preventing Disturbances:
	•	Maintaining a safe environment	•	Handling the aggressive
	•	Handling the intoxicated	•	Recognizing alcohol poisoning
	•	The Weakest Drink: A Challenge of Real World Skills

6. Protecting Yourself/Establishment from Liability:
	•	Checking ID’s	•	Incident Documentation Log
	•	Recognizing Fake ID’s	•	Forms of alternative transportation
	•	Great Recipes for Non-Alcoholic beverages or “Mocktails”

7. State Laws & Regulations:
	•	As Appropriate for Each State

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